Privacy Policy
This page explains what data DIGITN collects to run the product, how that data is used, and how customers can contact us with privacy questions.
Last updated: 29 April 2026
Support
Data questions
If you need help with account data, privacy requests, or billing-related records, contact DIGITN support from the email address associated with your account.
Location
Tunis, Tunisie
Section 01
Data we collect
DIGITN collects account details such as name, email address, and authentication data required to provide access to the platform. We also process content you submit to the chat, builder, and study tools so the product can respond to your requests.
Operational information such as device, browser, IP address, usage events, and billing status may also be processed to secure, maintain, and improve the service.
- Account and contact information
- User-submitted prompts, uploaded files, and generated project content
- Technical, analytics, and payment-related metadata
Section 02
How we use data
We use personal data to authenticate users, deliver the requested DIGITN features, process payments, prevent misuse, answer support requests, and improve service quality.
We do not describe DIGITN customer data as sold to third parties. Limited sharing may occur with infrastructure, analytics, authentication, or payment providers that help us operate the service.
Section 03
Payments, storage, and retention
Payments are processed by external providers such as Stripe and Konnect. DIGITN does not store full card details in the application itself.
We retain customer information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain business records. Retention periods can vary by data type and legal requirement.
Section 04
User rights and contact
Users may contact DIGITN to request access, correction, or deletion of personal data where applicable, subject to legal, contractual, and operational constraints.
Privacy questions or requests can be sent to contact@digitn.tech.